Doe here with some awesome news.... I am really excited about this blog post.
Mr. Deer and I have been talking a lot about our kit subscriptions and we've come up with some new policies that everyone will love.
1) Subscriber $1.50 Flat-rate Shipping
In the past we've offered $1.50 flat-rate shipping on orders during Subscriber Shop Hours (1-3 of each month). After reviewing customer requests, Mr. Deer and I have decided to give subscribers the option of a $1.50 flat-rate shipping on each order ALL THE TIME.
How it works:
If you are a subscriber and want your order to receive the $1.50 flat-rate shipping, simply add the "Subscriber Shipping" item (located in both Subscriber Shops) to your order. The $1.50 shipping will automatically apply during checkout and the order will be held and shipped with your next kit.
Sometimes, if you want your order shipped immediately, you can simply pay regular postage and your order will ship normally. (so if you want us to ship your order right away, don't add the "Subscriber Shipping" item to your order.)
Benefits from this new policy:
+ subscribers can get $1.50 shipping on all their orders, all the time
+ international subscribers don't have to pay extra exchange rate fees (which some of you had to do when we would refund your shipping down to the $1.50)
+ if there's a sale or promotion in the middle of the month, you can shop, pay much less shipping, and have it shipped with your kit!
2) International Kit Subscription Shipping Lowering to $6
Mr. Deer and I have been crunching the numbers on this change for about 5 months now. Formulating this new policy gave me quite a few headaches, but we know how much you want to play with our embellishments.
Sometimes the exchange rate of the USdollar and your country's currency sucks big time... and every single dollar can make a huge difference on whether or not you can purchase something. Our international subscribers have consistently wished for less shipping costs as that can seem like "wasted money" after the exchange rate.
Which leads me to the reasoning behind our new policy: it seriously makes me so happy when customers purchase and love our products. Freckled Fawn is a family-owned and operated business. Our hearts play a huge role in every single day-to-day operation. So we want ALL our fans to be able to subscribe to our kits.
How it Works
Starting today, all kit subscriptions ship internationally for only $6. So you can live anywhere in the world and your kit subscription will ship for only $6.
If you are wanting to start a subscription, the new shipping price will be already built in.
If you are a current embellishment kit subscriber, your recurring subscription charge will decrease to $28 ($22 kit + $6 shipping).
If you are a current planner kit subscriber, your recurring subscription charge will decreas to $22 ($16 kit + $6 shipping).
So most international subscribers will be saving $6 a month. We basically cut your shipping in half!
These changes are totally awesome, right?! Well I'm not done yet!!!!
3) New Subscriber Perks
Mr. Deer and I appreciate every single subscriber. As a consumer myself, I know that a subscription model requires a lot of trust between the customer and the company. We want to reward all our subscribers for trusting our company and brand.
In the past we had two-tiers of subscriber perks: Pre-Yearlings (1-12 kits) and Yearlings (13+ kits). But we want to reward you more often!
General Subscriber Perks (pretty much the same as before)
+ automatically receive a kit each month
+ flat-rate shipping of $1.50 for all general shop orders
+ eligible to purchase Subscriber Surprise (new surprise each month)
+ access to kit-specific subscriber shop
+ receive $5 off retired embellishment kits and $4-$5 off retired planner kits
+ special discounts and coupons
NEW Subscriber Shop Perks
These perks are active every month from the 1st of the month to the 3rd of the month (Noon MST).
So, overall, it's a lot of changes. But YOU don't have to do anything!! And nothing changes in any detrimental way. Let me sum it up for you:
+ Subscribers can receive a $1.50 flat-rate shipping on all orders.
+ International subscribers only pay $6 for their kit to ship.
+ All subscribers get new and MORE discounts each month they subscribe.
If you guys have any questions, please email email@example.com. We'll be ready to help you :)
And make sure to check out the sneaks of our May kits above. I had so much fun designing them!!