Editing Your Subscription
Adding, Deleting, Skipping Items
You are charged for your subscription on the 1st of each month, so any changes to your subscription needs to be made in your account BEFORE the last day of the month.
1) Log-in to your account
2) Click on "MANAGE SUBSCRIPTIONS"
+ YOUR BILLING SCHEDULE (where you can skip items)
+ YOUR SUBSCRIPTIONS (where you can add, delete, cancel items)
+ YOUR BILLING INFORMATION (where you update your card, address, etc)
+ YOUR PURCHASE HISTORY (history of your subscription charges)
Changes to Your Next Month Subscription
If you want to change your NEXT month's subscription, simply log-in to your account and add, delete, or skip the desired items. Making ANY changes in your account applies to the NEXT month's charges:
ADD ITEM EXAMPLE : It's January and you really like the wood veneer in the next month bundle (February) and want 2 instead of one. You can log-in to your account anytime during January and increase your wood veneer quantity. As long as you do this before the last day of January, your changed subscription will charge correctly on February 1.
SKIP ITEM EXAMPLE : It's January and you do not like the enamel in the next month (February), simply log-in to your account and skip the item.
CANCEL ITEM EXAMPLE : It's January and you find you haven't been using the labels and would like to remove them from your subscription. Simply log-in to your account and cancel the item. You will no longer be charged for that item.
Changes to Your Current Month Subscription
In you want to change your CURRENT month's subscriptions, you'll need to purchase subscription items from the store front.
1st OF THE MONTH : It's January 1 and you love the TN papers and want to get them each month in your subscription (starting with the January papers). Simply purchase that subscription item from the shop. Since we begin shipping on the 2nd of the month, new subscription purchase made on the 1st of the month will ship together with your other subscription items.
2nd-END OF THE MONTH : It's January 5 and you love the Enamel Stickers and want to start getting them in your subscription (starting with the January enamel). Simply purchase that subscription item from the shop. Your other subscription orders have already shipped, so any new January subscription items will ship as a separate order. But the NEXT month, all subscription items will be charged together on the 1st and ship together.
If you have any questions, please contact us at firstname.lastname@example.org. We are here to help you make sure your subscription is what you want it to be!